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Wednesday, 29-05-2024

Customer Service in Focus

Since the beginning of the year, we at cyber-Wear have established a Service Center Team to enhance our customer satisfaction. Melita Trifan and Alexandra Szollar are now the first points of contact on our various hotlines and for all service-related matters.

Customer satisfaction is our top priority. We fulfill our customers’ wishes around the clock. Our motto, “Make it happen. Shock everyone!” means that we aim not only to satisfy our customers but to surprise them!

 

We integrate customer satisfaction into every step of our processes. Personal consultation, customized solutions, and quick response times guarantee optimal results. Customer feedback helps us continuously improve. Our dedicated team is always ready to ensure the highest level of satisfaction.

 

The German Customer Award we received confirms our customer-oriented philosophy. We were rated top marks in categories such as transparency, communication, and customer loyalty.

 

We rely on competence, empathy, and a positive attitude to build trust and long-term relationships. Melita and Alexandra look forward to taking off with the team.