CLIENTS Compliance Independence Integrity Privacy Quality Customer satisfaction Innovative services Value-based culture Corporate citizenship Environmental impact through services Social media presence Information security Interaction in day-to-day business Debrief meetings Feedback on offers and tenders Framework agreements Professional events Client review meetings Complaint management DELIVERY Economic performance Compliance Resource consumption / environmental aspects Transparency regarding opportunities and risks Terms and Conditions Delivery guidelines Communication in change processes Supplier Code of Conduct Tenders Contract negotiations Supplier evaluations Supplier audits Supplier information sheet Certifications Framework agreements Delivery guidelines Annual discussions Supplier appointments / CG Live Talk THE PUPLIC Quality Compliance Transparency for the capital market Value-based culture Corporate citizenship Environmental activities Certificates and awards Social media presence Networking Cybergroup as a responsible company Answering enquiries Opinions Publications Interviews Networking LEGISLATION/POLITICS Transparency and trust in the capital market Risk and Quality Management Compliance Anti-corruption Independence Integrity Compliance with legal requirements Participation in associations and chambers Constant updating of a Legal cadastre. Legal advice Training of employees EMPLOYEES Employee engagement compensation Work-life balance Flexible working time models Home working Career and development Feedback and development planning Additional professional qualifications On-the-job development Learning culture Mindfulness Resilience Citizenship engagement Health and prevention, ergonomics Mobility Resource consumption Coaching / leadership culture Staff interviews Development talks Employee surveys Feedback culture Exchange with employee and business representatives Knowledge management Internal and external training Flat management hierarchy ASSOCIATIONS, CHAMBERS AND REGULATORS Compliance Independence Integrity Privacy Quality Customer satisfaction Innovative service Value-based culture Corporate citizenship Environmental activities Company reputation Certificates and awards Social media presence Interaction in day-to-day business Professional events Internal and external audits STAKEHOLDER THE KEY TOPICS TO DO
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